- 24 hour front desk
- Check out: 12:00 a.m., check in: from 2 p.m. (14:00), early arrival (from 7:00) and late check out (till 17:00) is charged separately.
- If the reservation is not paid, it will be canceled in 2 hours after arriving time. The hotel will guarantee bookings for prepayment.
- Payment for hotel accommodation should be made in accordance with price-list at Reception.
- Children are allowed to live in the hotel for free up to age of 6 (six). When a child is 7+ (seven+) years old, he/she is considered to be a grown-up and the payment should be as for an adult according to the price-list.
- To check in Guest should provide identification documents (passport or driver’s license). After choosing one of room categories Guest should receive a bill for accommodation and pay for it.
- Visitors are welcome between 08.00 a.m. and 10.00 p.m., after informing receptionist.
- Guests who stay in the hotel must comply with health standards, fire safety, and rules of public accommodation.
- Small pets are allowed to live in the hotel for additional price (check effective price at the reception).
- Any damage, missing furniture and equipment resulting from guests’ behavior or that of their visitors, must be paid according to the bill.
- Guests can use safety deposit boxes at reception.
- Cancellation of a guaranteed reservation should be made not later than 24 hours before the arrival by email.
- Guest can expect a refund, yet in case of late cancellation the Hotel has the right to charge 100% compensation of the price for accommodation for 1 day. In this case, the amount paid is not refundable. If you miss more than one day, the reservation will be canceled.
